Terms and conditions of booking
By registering as a member and using the Site, you agree to be bound to its terms and conditions. The terms and conditions currently applying are set out below, but you should note that the Site and Grey Matter SARL (the Company operating the Site) reserve the right to modify the terms and conditions at any time and your continued use will be conditional upon acceptance of the terms and conditions in force at the time of any visit.
Our liability and that of our Travel Affiliates shall be limited in respect of direct loss to a maximum of the price of the product or service to which the claim relates.
You agree that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site. You understand that you are financially responsible for all activity at this Site by you and anyone using your account password. You also warrant that all information supplied by you, or those authorized to use your account, is true and accurate. In order to book via this web site, you must be at least 18 years old, and by completing the ''''Book Process''''you warrant and confirm that this is the case.
Passports and Visas:
It is your responsibility to ensure that you are in possession of all necessary passports, visas and any other regulatory requirements (for example, with respect to goods which may be taken with you) before departure. We cannot accept any liability if you are refused entry into any country due to failure on your part to carry the correct documentation. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on any supplier, or us you will be responsible for making repayment. The company will not be held responsible for any denial of entry to any country by the country''''s authorities. In such case cancellation charges will then apply.
Responsibility and Exclusion of Warranty
The Site acts solely in its capacity as a marketing agent in making and securing all arrangements for transportation, sightseeing, and accommodations for the tours it sells. The Site does not own, manage, control or operate any transportation vehicle, hotel, restaurant or any other supplier of services. The Site shall not be held responsible for any wrongful or negligent acts or omissions by any supplier or other party not directly owned by it, or by the failure of any equipment operated by any such supplier or other party. The Site shall not be liable for any loss, injury, or damage to person, property, or otherwise, in connection with any accommodations, transportation, or other services resulting directly or indirectly from any acts of God, dangers, incident to the sea, fire, breakdown of machinery or equipment, acts of government or other authorities, wars declared and undeclared, hostilities, civil disturbances, riots, thefts, pilferage, force majeure, default of any third parties, quarantine, medical or customs regulations, acts of terrorism, sickness, strikes, epidemics, criminal activity, or from any other causes resulting from insufficient or improperly issued passports, visas or other documents. The Site shall not be or become liable or responsible for any additional expenses of liability sustained or incurred by tour member as a result of any of the above mentioned causes.
You agree to carry appropriate travel insurance to cover you for medical treatment and if necessary, winter sports. We will need to see a copy of the insurance policy documents in case you wish to make your own arrangements; otherwise, you may ask for the insurance that we propose for our trips.
For further information relating to the legal issues contained in these Terms and Conditions, or to submit questions or problem reports regarding this Site, please contact us.